Reliance Jio JioFiber users complain about throttled upload speeds

Jio stepped into the home broadband segment with its JioFiber service, which aimed at delivering more data at faster speeds and lower prices. However, its rivals bolstered their offerings to make them more enticing so that users don’t switch to other broadband operators. While Jio has notable broadband offers, its rivals are also competing at the same level but it seems like Jio is capping upload speeds for its JioFiber service users. As per a TelecomTalk report, JioFiber users are complaining on Twitter that their upload speeds are being capped at 1/10th of the original speeds. 

There can be some difference between upload and download speeds but as per the report, upload speeds for some JioFiber users is being capped at 1/10th of the original speeds. We found a couple of tweets that mentioned this is happening and posted a screenshot that shows their download speeds nearing 100 Mbps but uploads being stuck at around 10Mbps. We have reached out to Jio for a comment and will update the article when we receive a response. JioFiber plans start at Rs 699 and offer speeds of up to 100Mbps and go up to Rs 3,999 for up to 1Gbps speeds. 

@reliancejio @RelianceJioCare got the first paid connection in my society...upload speed of 7 Mbps Vs d/l 94.6..all free users get equal upload speed from jio..new rules for paid subscribers! Is this customer delight! Even providers like tripleplay offer better!! #JioFiber pic.twitter.com/KCvau9h7L2

— Mudit Chawla (@MuditChawla) November 3, 2019

In similar news, Jio is not the only Fiber broadband provider in India. Airtel Xstream Fiber was previously running a new offer wherein new users who sign up for the service can avail Rs 1,000 off. The offer was only available in select regions and one can also get the first month of rental waived off. Airtel’s new broadband plans start at Rs 799 and go up to Rs 3,999 per month. With the base Rs 799 plan, one gets 150GB of high-speed internet with speeds of up to 100 Mbps and unlimited nationwide calling. There’s also Rs 999 and Rs 1,499 plans that come with 300GB and 500GB of monthly data and speeds of up to 200 and 300Mbps respectively. 

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